Duties include/ but not limited to: Answering incoming calls in a prompt, friendly, professional manner. Follow up with and/or respond to any situation that occurs over the weekend. Coordinate schedules and fill last minute shifts and call-offs quickly and efficiently. Monitor, mediate, and log conversations and activities. Resolve issues in a timely and fair manner. This is a fast paced, multi-task position! Professionalism is a must.
This is a part-time position with hours as follows: On- Call (this is a work from home mainly) one weekend a month and/or as needed: Starts on Friday night at 5:00pm and ends Monday morning at 8:30 am -you are not on- call on Saturday and Sundays from 9am until 3pm each day. May develop into more hours as needed during weekdays if interested/and qualifies. Training of 40 hours is required in the office.
Candidates must be at least 21 years old, have a valid North Carolina driver's license, and must be able to pass a DMV record check, criminal background check (ALL Federal, State and County Databases checked), and a drug screening.
|Title:||Weekend On-Call Coordinator|
Please note that this is the job board for the franchise office located at 2505 S. 17th St., Wilmington,NC 28401. Each Home Instead franchise is independently owned and operated. To find a franchise near you, please visit the Careers page.
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